What is your warranty?
We offer a limited lifetime warranty on the workmanship of our products. If something breaks due to a manufacturing issue, please reach out to us and we will send you the replacement parts right away, free of charge.
What is your refund policy?
If you purchase our products and change your mind before the product is shipped, at that time we would be able to offer you a refund. Any product which has been shipped but is yet to be received is available for a refund minus the shipping costs. Any product which has been shipped and delivered is only eligible for refund and return if you have the packaging and pallet for return shipping. Shipping companies will not accept packages without packaging. A refund would be issued minus the delivery and return shipping costs.
What if the product comes damaged?
Our highest priority is that you get a perfect product, so we add shipping insurance on every shipment. It happens on rare occasions that in transit, something hits your package and damages it. The insurance protects us both from the trucking company.
Please inspect the product carefully before receiving it. There should be no visible damage to the packaging. If the packaging looks like it’s been hit in any way, please take a picture of the damaged packaging, open the box to check for damage, make a note of the damage on the driver’s paperwork, and call us while the driver is still there. That is the easiest and best time to fix any shipping issues. We would then replace the damaged cabinet.
I entered incorrect information or want to change or cancel my order. How can I do this?
Simply contact us within 24 hours from our contact us page and let us know how you’d like to amend your order!
Please contact us at support@4lifeoutdoor.com for more questions.
We only replace items if they are defective or damaged.
To return your product, please email us at support@4lifeoutdoor.com for the return address.
Contact us at support@4lifeoutdoor.com for questions related to refunds and returns.